Privacy Policy for SelfDefenceKit.co.uk

Effective Date: 05/02/2025

At SelfDefenceKit.co.uk (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit our website, www.selfdefencekit.co.uk, or use any of our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information to provide you with better services and a more personalized shopping experience. This may include:

a. Personal Information

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (e.g., credit/debit card details)
  • Order history

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our site
  • Referring website (if any)
  • Time spent on our site

c. Cookies

We use cookies to enhance your experience while using our website. Cookies are small files stored on your device that help us remember your preferences, track the pages you visit, and personalize your experience. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and fulfill your purchases.
  • To communicate with you regarding your orders, including confirmations, shipping details, and customer support.
  • To send promotional emails about new products, special offers, or updates, but only if you have opted in to receive them.
  • To improve our website and services by analyzing how users interact with our site.
  • To comply with legal obligations and prevent fraud or unlawful activities.

3. How We Protect Your Data

We implement a variety of security measures to ensure the protection of your personal data. These include:

  • Encryption: Your payment information is transmitted securely via SSL (Secure Sockets Layer) encryption.
  • Secure Servers: We store your information on secure servers, and access is restricted to authorized personnel only.
  • Data Retention: We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, and deliver products (e.g., delivery companies, payment processors).
  • Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct any inaccurate information we have about you.
  • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: If you no longer wish to receive marketing emails, you can unsubscribe at any time by following the link provided in the email or contacting us directly.
  • Object: You may object to the processing of your personal data in certain situations, such as for direct marketing purposes.

To exercise any of these rights, please contact us at support@selfdefencekit.co.uk.

6. Data Transfers Outside the UK

We may transfer your personal information to countries outside the UK, particularly if our service providers or partners are located in other countries. If this occurs, we will take necessary steps to ensure that your data is protected in accordance with UK data protection laws.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information as quickly as possible.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to SelfDefenceKit.co.uk and does not cover third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

SelfDefenceKit.co.uk
Email: info@selfdefencekit.co.uk

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. Thank you for trusting us with your personal information.

This Privacy Policy is intended to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.